Record #:
ONT00060
Last Modified:
13 Nov 2025
Last Full Update:
11 May 2025
Description
| Description (Service) | Health811 is a free, secure and confidential service for people living in Ontario * call 811 or chat online to connect with a registered nurse and find local health services and reliable information on one easy-to-use website * telephone support is available day and night in English and French, with language interpretation services offered in 232 languages, including Indigenous languages such as Cree, Ojibwe and Inuktitut Through Health811 patients can:
Disclaimer: Health811 does not provide medical diagnoses, renew or order prescription medications, and is not a substitute for in-person care * Health811 is for non-emergent issues only * for emergencies, call 911 immediately Health Care Connect - Ontarians can receive assistance finding a family physician or nurse practitioner accepting new patients through the phone service (not available over chat) Dietitian Counselling Service - Call or chat online to request a touch point with a dietitian for advice and information on nutrition and healthy eating Refugee HealthLine - Refugees can connect with health care providers who deliver transitional health care and services, including primary care, specialist care and mental health supports * transitional care includes initial assessments, care and referrals to other health services * service is not for emergencies |
Service Details
| Hours | Daily 24 hours |
| Areas Served | Ontario |
| Boundaries | Ontario |
| Eligibility | Residents of Ontario * Ontario health insurance plan number (OHIP) not required |
| Application | Call, chat online or visit the website |
| Languages | English ; French ; many other languages |
| Fees | Free |
Address and Location
| Located In Community | Toronto Downtown Central |
| Physical Access | Not Applicable |
Contact Information
| Toll Free Phone | Call 811 |
| TTY Phone | 1-800-855-0511 |
| Crisis Phone | Call 911 in emergencies |
| Website | health811.ontario.ca |