Huron Perth Healthcare Alliance
Service: Mental Health Services - Huron Perth Helpline and Crisis Response Team, SGH - Special Services Unit - Stratford, SGH - Special Services Unit - Stratford
Record #:
PER0038
Last Modified:
12 Sep 2024
Last Full Update:
05 Jan 2024
Description
| Description (Service) | 24 hour helpline and crisis line, counselling service for individuals in acute emotional distress and/or with mental illness, face-to-face support and assessment 7 days a week in the local community serving 8 hospital ER departments. Crisis staff will provide onsite assessment in the individual's home in the company of local police service. Will assist individuals to find the appropriate addictions or mental health service. Emergency Room assistance available at all 8 hospitals, call ahead to ensure that a staff person can go to the hospital location. Emergency Homelessness - People and families in need of emergency housing should contact the Ontario Works or ODSP office during regular work hours. Outside of normal business hours, contact the Huron Perth Helpline and Crisis Response Team for assistance. Program is mobile with police in Huron and Perth counties. |
Service Details
| Public Comments | **Note: This is NOT an emergency shelter BUT staff will attempt to help those seeking shelter after hours |
| Hours | Mon-Sun 24 hrs telephone support, mobile services and face to face assessments are available |
| Areas Served | Huron County ; Perth County |
| Eligibility | No restrictions |
| Application | Call |
| Languages | Translation services available |
| Fees | None |
Address and Location
| Site Location | Stratford |
| Located In Community | Stratford |
| Address & Map | Stratford General Hospital; 90 John St S Special Services Unit Stratford, ON Canada N5A 2Y8 |
| Mailing Address | Stratford General Hospital; 90 John St S Special Services Unit Stratford, ON Canada N5A 2Y8 |
| Physical Access | Fully Accessible - Patients can be met in lobby if necessary ; Easy access to elevator |
Contact Information
| Office Phone | 1-866-527-8421 Ext 4800 |
| Crisis Phone | 1-888-829-7484 |
| Fax | 519-527-8420 |
| Website | https://www.hpha.ca/mentalhealth |
| Primary Contact | Rodney Phillips, Manager Outpatient Mental Health Services; Phone: 519-527-8421 Ext 4819; Email: rodney.phillips@hpha.ca |
| Alternate Contact | Rodney Phillips, Manager Outpatient Mental Health Services; Phone: 519-527-8421 Ext 4819; Email: rodney.phillips@hpha.ca |