Huron Perth Healthcare Alliance

Service: Mental Health Services - Huron Perth Helpline and Crisis Response Team, SGH - Special Services Unit - Stratford, SGH - Special Services Unit - Stratford

Record #: PER0038
Last Modified: 15 Feb 2024
Last Full Update: 05 Jan 2024

Description

Description (Service) 24 hour helpline and crisis line, counselling service for individuals in acute emotional distress and/or with mental illness, face-to-face support and assessment 7 days a week in the local community serving 8 hospital ER departments. Crisis staff will provide onsite assessment in the individual's home in the company of local police service. Will assist individuals to find the appropriate addictions or mental health service.

Emergency Room assistance available at all 8 hospitals, call ahead to ensure that a staff person can go to the hospital location.

Emergency Homelessness - People and families in need of emergency housing should contact the Ontario Works or ODSP office during regular work hours. Outside of normal business hours, contact the Huron Perth Helpline and Crisis Response Team for assistance.

Program is mobile with police in Huron and Perth counties.

Service Details

Public Comments **Note: This is NOT an emergency shelter BUT staff will attempt to help those seeking shelter after hours
Hours Mon-Sun 24 hrs telephone support, mobile services and face to face assessments are available
Areas Served Huron County ; Perth County
Eligibility No restrictions
Application Call
Languages Translation services available
Fees None

Address and Location

Site Location Stratford
Located In Community Stratford
Address & Map
Stratford General Hospital; 90 John St S
Special Services Unit
Stratford, ON
Canada N5A 2Y8
Mailing Address Stratford General Hospital; 90 John St S 
Special Services Unit 
Stratford, ON 
Canada N5A 2Y8
Physical Access Fully Accessible - Patients can be met in lobby if necessary ; Easy access to elevator

Contact Information

Office Phone 1-866-527-8421 Ext 4800
Crisis Phone 1-888-829-7484
Fax 519-527-8420
Website https://www.hpha.ca/mentalhealth
Primary Contact Rodney Phillips, Manager Outpatient Mental Health Services; Phone: 519-527-8421 Ext 4819; Email: rodney.phillips@hpha.ca
Alternate Contact Rodney Phillips, Manager Outpatient Mental Health Services; Phone: 519-527-8421 Ext 4819; Email: rodney.phillips@hpha.ca

Agency Overview

Locations for this Service